When We Are Closed

If it is an emergency, do not read this page

Call 911, or go to the nearest emergency room. The nearest one — not the one you usually use, and not one of our affiliated facilities if something closer exists. Minutes matter more than continuity.

Chest pain or pressure difficulty breathing face drooping, arm weakness or slurred speech uncontrolled bleeding a seizure someone who cannot be woken a serious injury sudden severe pain a serious burn poisoning or overdose any fever in a baby under one month

Thoughts of harming yourself: call or text 988, any hour.

Poisoning or a suspected overdose: 1-800-222-1222, Poison Control.

Our hours

Monday to Thursday, 8:00am – 6:00pm
Friday, 8:00am – 12:00 noon

Closed Friday afternoon, Saturday and Sunday.

What to do when we are closed

If it is an emergency: 911, or the nearest emergency room — the nearest one, not the one you usually use. 988 for thoughts of self-harm. 1-800-222-1222 for poisoning.

Any fever in a baby under one month is an emergency at any hour.

For anything urgent but not an emergency, call (480) 745-3702 and we will help you decide what is next. The lists below help you decide whether it can wait until morning.

Deciding whether it can wait until morning

This part does not depend on our process, so it is safe to say now.

Go to an emergency room tonight for:

Anything on the list at the top of this page Breathing difficulty that a reliever inhaler is not settling Dehydration with nothing staying down — no urine in eight hours, no tears, a dry mouth A head injury with vomiting, a worsening headache, confusion or drowsiness A limb that is visibly deformed, or pale, cold or numb below an injury Severe abdominal pain, particularly if it has settled in one place Blood in vomit or stool, or black tarry stool A fever with a stiff neck, or a rash of dark spots that does not fade when pressed Any fever in a baby under one month — always, at any hour Pain that is not controlled by anything you have Anything where you genuinely believe someone could be in danger. You do not need to be right

Usually safe to wait for morning:

A fever in an otherwise well child who is drinking and recognisable as themselves — our fever page explains why how they look matters more than the number An earache that pain relief is controlling. Pain relief is the treatment for the first stretch of most ear infections, not a delaying tactic A cough, a cold, a sore throat without difficulty swallowing A rash that is not spreading fast, with no fever and no illness Vomiting or diarrhoea where fluids are staying down A minor injury you can bear weight on A prescription that has run out — unless it is one you cannot safely stop

The honest version of the middle ground: if you are weighing it up at 11pm and cannot decide, that uncertainty is itself information. Going to an urgent care or an emergency room and being told it was nothing is a completely acceptable outcome, and nobody here will think less of you for it.

Before you need this page

Three things worth ten minutes on a quiet evening, because the moment you need them is the worst moment to look them up:

Save our number in your phone — (480) 745-3702 — and put 988 and Poison Control in alongside it

Look up your nearest emergency room, actually look it up. In the East Valley the nearest may not be the one you have heard of

Find out where the nearest urgent care is and what hours it keeps, for the Sunday-evening version of a problem

And tell whoever else looks after your children where to find all three.

Tell us afterwards — if you were seen anywhere overnight or at a weekend, let us know. We can only join up your care if we know it happened, and an emergency room visit we never hear about is a gap in the record that matters months later.

Call (480) 745-3702